Contact Us

Theatrical screenings in cinemas are organized by CoolConnections art association.

E-mail: info@coolconnections.ru
Веб-сайт: www.coolconnections.ru


Tickets can be purchased on the website through widgets of ticket sales units of Yandex.Afisha, Kinohod and Rambler.Kassa or directly at cinemas in Your city.

If you have a problem with buying a ticket online, please contact one of the following:

KINOHOD

Detailed instructions on how to buy tickets on Kinohod:
http://kinohod.ru/help/

Kinohod support service
On questions about buying/returning tickets:
Email: support@kinohod.ru
Hotline: 8 (800) 333 80 97 – calls are free around Russia


RAMBLER

Detailed instructions on how to buy tickets on Rambler
http://help.rambler.ru/kassa/kassa-kak-rabotaet-rambler-kassa/1288/

Rambler support service
kassa@rambler-co.ru
+7 (495) 785-17-03 / 8 (800) 505-67-91

Feedback form:
http://help.rambler.ru/feedback/kassa/


YANDEX.AFISHA

How to buy/return cinema tickets
https://yandex.ru/support/afisha/cinema-return.html

Frequent questions
https://yandex.ru/support/afisha/index.html

Attention! Tickets to Cinemas of the following cinema chains: “Kinostar”, “Cinema Park”, “Karo”, cinemas “Labyrinth” and “GUM Cinema hall” can be returned only by writing a written statement at the Cinema itself. To do so, one needs to approach the Cinema’s administration staff not later than 1 hour before the film is scheduled to start. The return price in cinemas “Labyrinth” and “GUM Cinema hall” is not more than 95% from the original ticket price, paid by the client. Return of electronic tickets in the cinema chain “Monitor” is possible no later than 30 (thirty) minutes before the is scheduled to start (under the condition that the ticket was not printed at the terminal or was not issued at the ticket office at the Cinema).

© TheatreHD 2018